Hi, due to my inactivity my shell was terminated, it requires me to create a new shell, but when i try to create new one, it responds as "<span style="background-color: #f2dede; color: #a94442; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; text-align: center;">Username already exists, please choose another one."</span>



<span style="background-color: #f2dede; color: #a94442; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; text-align: center;">any help would be appreciated.</span>